Catherine Peters Dispute Resolution recognizes the importance of maintaining the confidentiality and security of personal information provided to us. We are committed to complying with both our professional obligations to maintain client confidentiality and our legal obligations under applicable privacy legislation.
This Privacy Policy addresses how we manage personal information of clients and others, including visitors to our website.
What is Personal Information?
Personal Information is any information about an identifiable individual or information which would allow an individual to be identified. Personal Information does not include business contact information, such as a person’s name, title, business address, telephone number, facsimile number or email address.
Collection, Use and Disclosure of Personal Information
We collect, use and disclose Personal Information for the purpose of providing professional legal services and other related services, including:
- Establishing, maintaining and administering client relationships
- Providing professional legal services, including workplace dispute resolution services, and sharing information with authorized third parties in connection with providing those services
- Fulfilling our legal and professional obligations, including but not limited to our obligations with respect to client identification and verification and avoidance of conflicts of interest
- Establishing, maintaining and administering commercial relationships with clients, agents, service providers or other third parties
- Communicating with clients, agents, service providers or other third parties about the services we provide
- Developing and managing our business operations
- Detecting and protecting against error, negligence, breach of contract, fraud, theft or other illegal activity
- As required or authorized by law
- For any other purpose to which you consent
Consent
Where possible, we collect Personal Information directly from the individual to whom it relates. We may collect Personal Information as agents on behalf of our clients where we or they have obtained the necessary consent. We may also collect Personal Information from third parties in the course of providing professional legal services or for legal, administrative, or marketing purposes.
We will not collect, use or disclose Personal Information without consent unless permitted or required by law to do so, such as:
- If a client provides us with Personal Information for the purpose of enabling us to provide the client with professional legal services
- If we are investigating the breach of an agreement, a legal duty or contravention of law and obtaining consent would compromise the investigation or accuracy of the information
- If we are required to do so pursuant to a subpoena, summons or order issued by a court or other adjudicative body
- If we are required to do so pursuant to the rules of procedure issued by a court or other adjudicative or regulatory body or the requirements of any other lawful authority
- Where the information is publicly available within the meaning of applicable privacy legislation
Security of Personal Information
We use physical, electronic, administrative and technological safeguards to protect the Personal Information in our possession. This includes maintaining secure data networks by implementing industry standard data security practices.
Service Providers
We may enter into arrangements with service providers, agents, contractors or third parties that provide administrative or other services related to the services we provide to our clients. Where it is necessary to disclose Personal Information to service providers for these purposes, we limit their use of the Personal Information to the services they provide to us, and require them to maintain confidentiality and protect the security of the Personal Information.
Website Privacy
Cookies are small data files containing a unique identification number that identifies the visitor’s browser, but not necessarily the visitor, each time a website is visited.
When you visit our website, we may use cookies – either directly or through our third party webhosting provider – to collect information regarding traffic to our website. Unless we are specifically informed, we do not know who has accessed our website.
Most web browsers can be set to notify users of cookies and/or allow users to reject cookies if that is their preference. Refusing cookies may impact your ability to access some of the features of our website.
Access to Personal Information
Upon your written request, and subject to certain exceptions, we will inform you of the existence, use and disclosure of your Personal Information, and will provide you with access to that information. Any access requests should be directed to catherine@catherine-peters.com.
Changes to the Privacy Policy
We reserve the right to make changes to this Privacy Policy from time to time. If we make a change to this Privacy Policy, we will post an updated version of the Policy on our website.
Further Information
For further information regarding this Privacy Policy, or our privacy practices more generally, please contact Catherine Peters at:
Catherine Peters Dispute Resolution
Suite 200, 250 University Avenue
Toronto, ON M5H 3E5
catherine@catherine-peters.com